Customer Care
At Searching Serendipity, we’re committed to making your experience smooth, supportive, and enjoyable, whether you’re visiting our Manchester, CT shop or ordering online.
Shipping & Processing
- Orders ship within 2–3 business days.
- All items are carefully packaged to protect botanicals, crystals, skincare products, and all of our goods.
- Tracking information is emailed as soon as your order is on its way.
- We currently ship within the United States only.
In‑Store Pickup
- Local customers can choose Free In‑Store Pickup at checkout.
- You’ll receive an email when your order is ready.
- Pickup is available during regular store hours.
Product Questions
We’re here to help you choose the right botanicals, crystals, skincare, or gifts.
- Email us anytime for personalized recommendations.
- We can help with ingredient questions, ritual tools, or wellness guidance.
Family-Owned and Heart-Led
Searching Serendipity is run by mother–daughter team Bobbi and Lindsay Hartling, who infuse every product and service with intention, care, and creativity. Your experience matters to us, and we’re always here to help.
Searching Serendipity is a home and lifestyle boutique with a twist. We feature distinctive gifts, crystals, clothing, sage, incense, meditation tools, and more. We hope to shine a light that creates mindfulness by encouraging individuality, kind living, and social awareness.
Experience a wide range of services, including a full hair and nail salon as well as Shine On Massage Therapy!
Peace, Love & Happiness ☮️💗😄